Contact BARS 8
Reach the right team
Choose the channel that matches your enquiry. Never send passwords, one-time codes or full payment-card details by email or contact form.
Official contact details
Verified BARS 8 channels
These are the only routes BARS 8 uses. Anything arriving from another address or domain is not from us.
Partnership enquiries
partners@thebars8.comComplaints
complaints@thebars8.comPrivacy and data requests
compliance@thebars8.comSecurity reports
security@thebars8.comTelephone
+995 706 070 396Live chat
In the client portal
Available during published support hours.
Registered office
128 City Road, London, United Kingdom, EC1V 2NX
Company registration
Company number 17493202, United Kingdom
Check before you send anything
Enquiry guide
Send it to the right place first time
Each route below has its own team and its own record. Choosing the right one is the difference between an answer and a hand-off.
Account and verification
Use secure portal messaging for identity checks, profile changes and sensitive account matters.
Platform and trading support
Include your account identifier, platform, instrument, order or position number, device, time zone and a clear description. Remove passwords and payment data from screenshots.
Deposits and withdrawals
Use the portal request history first. Include the transaction reference, method, amount, currency and date when contacting support.
Complaints
Submit a formal complaint through the published complaints channel. Include the relevant facts, dates, references and the outcome sought. The Client Agreement sets out the full process.
Partnerships
Describe your entity, region, audience and preferred programme. Do not include client personal data in an initial enquiry.
Privacy and data rights
Send requests to the published privacy contact. Identity verification may be required before a request can be completed.
Complaints
How to raise a complaint
A complaint is a formal record, handled separately from ordinary support. It is acknowledged, investigated and answered in writing under the process set out in the Client Agreement.
Write to the complaints address below, or select Complaint as the topic in the form above.
Give your account identifier, the dates and references involved, what happened and the outcome you are seeking.
Attach supporting evidence with passwords, one-time codes and full payment-card details removed.
You will receive an acknowledgement, and a written response within the period stated in the Client Agreement.
Where an external escalation route applies to your account, the response will identify it.
Complaints channel
complaints@thebars8.comThe Client Agreement explains the full procedure, the response period and any eligible external escalation route.
The Client Agreement is issued during onboarding and is available in the secure client portal.
Send an enquiry
Tell us what you need
Route account, money, execution and complaint matters to the authorised BARS 8 team.
Support does not give investment advice
Global presence
Approved service locations
BARS 8 serves eligible clients only in jurisdictions where its services and products may lawfully be offered.
Locations are published after verification
Registered office
Questions
Frequently asked questions
Next step
Use the secure route for your request
Log in for account-specific support or contact the relevant published team for general enquiries.
Trading involves risk. Your capital is at risk.